Island Energy Services operates a large-scale fuel import terminal in Kapolei, Hawai‘i, located on the island of O‘ahu. With two 23-mile pipelines, Island Energy Services transports motor gasoline, jet fuel, diesel, and naphtha from Kapolei to its Marine Terminal at Pier 30. We also transport jet fuel that supplies the Daniel K. Inouye International Airport in Honolulu. Island Energy Services also owns and utilizes pipelines supporting the terminals at Port Allen (Kaua‘i), Kahului (Maui), and Hilo (Hawai‘i Island).
To see the location of our pipelines, go to the National Pipeline Mapping System website which contains information about liquid and gas transmission pipelines under the jurisdiction of US DOT PHMSA (Pipeline and Hazardous Materials Safety Administration). Click on the Public Map Viewer link and select your State and County.
For more information related to digging activities, please view the Island Energy Services Public Awareness brochure. (download brochure)
How do Pipelines and Terminals Help You?
- Pipelines offer safe, efficient, and reliable transportation to bring fuel products to YOU, the consumer.
- Transportation of fuel products by pipeline helps keep consumer costs low. Pipelines are more cost-effective than the alternative transportation options and require significantly less energy to operate than operating trucks and have a much lower carbon footprint.
- The terminal facilities are an important link in the fuels distribution chain and offer safe and reliable storage of fuels for automobiles, trucks, aircraft, and off-road equipment.
What Do We Do to Keep You Safe?
- We operate and maintain our pipeline facilities in accordance with all applicable laws, regulations, and best industry standards, and train our operators to recognize any irregularities or deviations from normal operations.
- In accordance with the Code of Federal Regulations (49 CFR 195), we have developed and maintain an Integrity Management Program that outlines how we assess, inspect, and repair our pipelines and terminals in order to ensure safe operations and prevent any impact on the public or the environment.
- We belong to One Call notification centers which notify those doing work in the areas where our pipelines are.
- We regularly patrol our pipelines and conduct walkarounds of our terminals to inspect them for any signs of damage or leaks.
- We use computerized monitoring systems to constantly monitor our pipeline facilities from a remote control-room and use highly sophisticated technology to detect leaks.
- As part of our Emergency Response Planning procedures, we keep local and state emergency responders and public officials in your area informed about the location of our pipeline facilities and what to do in case of an emergency.
“Call Before You Dig”: Contacting One Call Center
Phone: 1(866) 423-7287 or 811
The 811 number is a national call-before-you-dig number, available from anywhere in the country, that connects you to your local One Call Center. You will be asked for the location of your job and your call will be routed to affected utility companies who will then send out a professional to mark the lines. Calling 811 before every digging job gets all underground utility lines in the vicinity of your excavation site marked for free and protects you from undesired consequences. To learn more, visit https://call811.com/
For everyone’s safety and to prevent damage to pipelines, any person planning to excavate near or around the Island Energy Services’ pipelines (homeowners, contractors, or excavators) should call 811 or contact the Hawaii One Call Center at least five working days prior to starting the work. The call center operates 24/7 and will alert Island Energy Services so we can properly locate and mark the underground pipeline, provide information about its depth, or give clearance to proceed if there is no conflict. In some cases, our crew will expose the pipeline and stay on-site to monitor the work and ensure safety.
Island Energy Services 24 Hour Emergency Numbers
Honolulu Pipelines – 808-682-4711
Hilo, Kahului and Port Allen Terminals – 808-462-0952