Retail Facilities Maintenance Technician

Qualifications

Skills and Experience include but not limited to:

REQUIRED:

Education and Experience

• High School Diploma or equivalent required.
• Minimum 2 years of experience in general maintenance, handyman services, or facilities management.
• Knowledge of basic plumbing, electrical, carpentry, HVAC, and other maintenance skills.
• Ability to diagnose and troubleshoot maintenance-related problems efficiently.
• Strong attention to detail and commitment to completing tasks with quality workmanship.
• Basic understanding of OSHA and HIOSH safety regulations and practices in a maintenance setting.
• Ability to work independently and manage time effectively to meet deadlines.
• Strong communication skills for reporting issues and working with station staff.
• Valid driver’s license with clean record.

Skills

• Ability to uphold to strict ethical standards: integrity, objectivity, and confidentiality.
• Proficient knowledge of OSHA, HIOSH, and compliance-related standards for maintenance and retail fueling environments.
• Sound knowledge of hazard identification and safe work practices in retail and light industrial settings.
• Ability to learn and navigate cloud-based ticketing systems (Service Channel, Owl Services) and mobile apps (iPad work orders).
• Excellent customer service orientation, maintain professional demeanor with station staff and customers.
• Proficient Microsoft Office Suite skills, including editing and proofreading.
• Ability to maintain automated and manual record keeping systems.
• Strong sense of team spirit and ability to transfer it to others.
• Ability to work independently.
• Ability to evaluate information and exercise good judgment in making decisions.
• Ability to maintain high level of confidentiality.
• Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information as appropriate.
• Interpersonal Skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.  Ability to provide excellent customer service and customer relations.
• Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information.
• Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected events.
• Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Safety and Security—the individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly.

Preferred Skills

• Prior relevant experience in retail fueling, oil & gas, or related energy industries is strongly preferred.
• Prior OHSA/HIOSH TRAINING, prior fueling industry experience, HVAC/plumbing experience is strongly preferred.

 

 Other Requirements

• Willingness to commit to The Island Way (IES core values of): Kīnāʻole, Aloha, Lōkahi and Hoʻohana.
• Pass background check including periodic job-related physical abilities testing as required.
• This is a safety sensitive position and random drug testing is required.
• Valid driver’s license with clean abstract.
• Willingness to devote the time as needed to meet project and task deadlines, and emergency situations.
• Willingness to maintain or increase skills.
• Willingness to devote the time as needed to meet project and task deadlines, and emergency situations.
• Must be able to obtain a Transportation Worker Identification Card (TWIC) within sixty days of hire.
• Previous forklift operation experience preferred, certification is a plus

 

 

 

Responsibilities

Principal Duties include but are not limited to:

• Maintenance, Preventative Care & Troubleshooting: 60%
• Facility Inspections, Safety & Repair Coordination: 20%
• Inventory, Systems & Asset Management: 20%

Compensation

Pay Range: $25 - $33/hour

IES, licensee of the Texaco brand, is an equal opportunity employer.
Position open to US residents and resident aliens with a valid green card only.