Retail – Customer Service Representative (Continuous Recruitment)

Island Energy Services (IES) is seeking Customer Service Representatives (CSRs) to sell gasoline and convenience store products at our Texaco locations.   Do you enjoy a flexible work schedule along with a great way to work in a customer service environment? IES is looking for motivated, dependable and customer friendly employees who thrive in retail environment.

Pay Range: $11.00 to $15.00 per hour based on prior experience

Benefits:

  • Medical/Dental/Vision for employees working a minimum of 20 hours per week on a regular schedule.
  • Vacation, Sick Leave and 401K for Eligible Employees
  • Advancement Opportunities
  • Flexible scheduling
  • Basic Life and ADD Insurance
  • Additional Voluntary Life/ADD, Critical Illness and Hospital Care Coverage
  • Employee Assistance Program
  • Company uniform Shirt provided
  • Employee Referral Award Program

Open positions for Full/Part time at the following locations:

  • Beretania Texaco – 1378 South Beretania, Honolulu, Oahu
  • Kailua Texaco – 710 Kailua Road, Kailua, Oahu
  • Kapolei Texaco – 91-565 Farrington Hwy, Kapolei, Oahu
  • Keolu Texaco – 1070 Keolu Drive, Kailua Oahu
  • Kamokila Texaco – Kapolei
  • Middle St Texaco – 1305 Middle St., Honolulu, Oahu
  • Moanalua Texaco – 986 Valkenburgh St., Honolulu, Oahu

To apply, please click onto the job link to ADP https://workforcenow.adp.com/jobs/apply/posting.html?client=ISEHI&ccId=19000101_000001&type=JS&lang=en_US .  In the website click on “Sign In” to create your profile and apply to the position.

Qualifications

Job Specifications

Skills and Experience Include but Not Limited to:

Required:

  • Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
  • Strong interpersonal and verbal & written communication skills.
  • Ability to read, write, speak and comprehend English.
  • Ethical, honest, trustworthy, respectful, compassionate, supportive and patient.
  • Ability to handle challenging situations professionally and exercising good judgment.
  • Basic math skills such as addition, subtraction, multiplication, and division.
  • Must possess required up-to-date food handling certificates, as required by law (in specific locations only).

Preferred:

Previous cash handling and customer service experience.

Physical Demands Include but Not Limited To:

  • Ability to stand and walk for long periods of times on hard and uneven surfaces.
  • Ability to process information and merchandise through cash register system. Repetitive motion withhands, wrists, elbows and shoulders.
  • Ability to operate and use all equipment necessary to run the store. Vision and depth perception isrequired.
  • Ability to bend, carry, push, pull, stoop, squat, twist or lift to stock merchandise and clean station innarrow spaces. Merchandise, equipment and cleaning supplies throughout the station generallyweighing 0-50 pounds. Use of strong chemicals.
  • Ability to work unaccompanied at a rapid work pace for extended shifts of 12 hours or more, asassigned.
  • Periodic exposure to all outdoor conditions at all times of day.
  • Occasional exposure to prolonged periods in walk-in coolers at 34F.
  • May also experience extreme hot temperatures when operating store equipment.

Required Qualifications:

  • Must be at least 18 years of age for sale of alcoholic products.
  • Able to work a cash register and provide accurate change.
  • Ability to work a flexible work schedule.
  • Able to stand and walk for long periods of time.
  • Able to lift, carry or push items from 0-50lbs.
  • Must be able to speak, read and follow instructions in English.

 

Responsibilities

Essential Functions

  • Provides exceptional customer service, including but not limited to, a pleasant greeting, smiling, making eye contact, soliciting additional sales, processing the transaction accurately, thanking the customer and inviting them to return.
  • Conducts all transactions and register duties accurately, quickly and in accordance with Company guidelines and procedures.
  • Performs daily station responsibilities, including cleaning duties inside and outside, prepare quality food products, and stocking of merchandise.
  • Interacts and communicates effectively and productively with others.
  • Support and follow established safety, security, quality, and IES’s policies, procedures, practices and programs. Provide regular and predictable attendance.

Principal Duties include but are not limited to:

  • Provides top quality customer service at all times and to every customer.
  • Secures all funds in safe or register. Makes timely drops and maintains cash drawer at or below maximum level, in accordance with Company policies, guidelines and procedures.
  • Performs daily station cleaning while maintaining a safe work environment.
  • Complies with company standards on carding customers for all age restricted products.
  • Prepares food & drinks, cleans, stocks and maintains food prep area in compliance with health codes.(Based on location)
  • Courteous, professional contact with co-workers, customers, vendors, and community at large.
  • Neat appearance and good personal hygiene in compliance with company image standards.
  • Takes reasonable precautions and measures to protect company assets.
  • Preserves the safety of self, fellow employees and all others in the work location.
  • Must conduct themselves at all times, in accordance with the IES Code of Conduct.
  • Complete other tasks as assigned by management.

 

Compensation

Pay Range: $10.25 to $13.25 per hour based on prior experience

Relocation Options:
Relocation will not be considered.

IES, licensee of the Texaco brand, is an equal opportunity employer. Position open to US residents and resident aliens with a valid green card only.